Kim goes out of her way, 110% of the time. We had fired our first Agent & were going with Kim on a high recommendation. She goes so far out of her way - most of the time @ her own personal time & expense - to satisfy her clients. She is very professional & classy, yet sweet. She pays attention & takes each individual clients needs to heart. Her knowledge of the Industry has amazed us. Wen looking for an Agent, look no further, she is the ENTIRE package from A-Z!!